Compare and book 5 Star hotels in Tenerife, Canary Islands

"Fantastic hotel"

"Stayed last year at the ritz Carlton and decided again this year. Staff are amongst the best very helpful and welcoming. The only disappointment was we weren’t able to play the golf course as it was undergoing a major greens over haul. However this didn’t stop us staying again instead we played elsewhere. "

"We liked the VIP status that was provided. However it could be improved with a more proactive approach by the staff. For example rather than waiting for us to ask they could take our orders. The afternoon tea was good but the evening canopes were a little disappointing. The surroundings were very nice and the facilities good, however we did not like the extensive use of towles in the morning to reserve sun loungers. This problem was reduced a little by having our own VIP terrace, but on our...

"This was my second time in this hotel and I liked it very much this time, too. Everything is very clean, the design appeals to me personally (a skilful and high-quality combination of classic and modern) and the staff are courteous and friendly. Unfortunately, I had a problem at one point: the day before my departure, I asked reception for a late check-out next day (as it was offered to me as an Expedia Status member during check-in) and was granted this. When I wanted to go to my room the next...

"Lovely big room but view of car park not great. Saw a cockroach in corridor also no great. Drain smell round the pools also unpleasant "

"Lovely hotel. Big improvement since the recent renovation Kids clubs was incredible "

"My first impression was a rude front desk person at check-in - don't they know this is what guests walk away with? She was asking for registration/reservation number from Hotels.com, something I have never encountered in all the years of using this site. Passport apparently was not enough, I had to download the email from Hotels.com and email it, and when my partner asked for the Wifi so he could look if he had what she wanted, she snapped for him to wait. Also, I don't know if rooms are...

"Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend! "