Flawless guest service is the hallmark of every 5-star hotel in The Village. From the instant you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing a turn-down service. Additionally, hotels must offer top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.