Compare and book 5 Star hotels in Union Park, Grand Port

"The overall experience was not good because of too many trainees, which caused low efficiency and mistakes."

"The staff were very friendly, there was never a time that you were not greeted by a staff member no matter what there role was there. We felt so welcome! "

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"We had an amazing stay. Everything was perfect, from the check-in to the check-out. The Resort is located in a fabulous place, the beach is just exceptional ! The staff is so friendly and always smiling ! Special thank to Kelly from kidsOnly, our children have so many memories from all the activities and the time spent in the kids club !! Special thank to Eric as well from La Pointe, so welcoming and always smiling !! "

"Great property in a fantastic setting. Downside is the food and restaurants with lack of vegetarian food options available."

"Food was great staff very helpful "

"An ocean view room was reserved for my parents at the Sugar Beach hotel. They were celebrating their Golden (50th) anniversary. Initially they were given a room that was very far from the reception and required climbing stairs and didn't provide a clear ocean view (something we paid for). Also, they were not provided with drinking water in their rooms. On top of this, their in-room phone did not work. They were eventually moved to a better room on the ground floor, but the staff and service had already scarred the experience at the hotel. Prior to their stay at Sugar Beach, they stayed at the Le Meridien, where the staff, the service, the location were all top notch. The day and night difference between the two hotels made it worse at Sugar Beach. Will not be booking Sugar Beach Hotel again. "

"he friendliness and attentiveness of the staff are what really sets it apart (special thanks to Rohan at Royce and Yash at Mixologist who took exceptional care of us). Beyond that, just stellar all round; the suite, the location, the food, the cleanliness, the facilities. This is our third time visiting, and no doubt we’ll be back as it’s proven very reliable."

"Great staff, the So Sofitel brand is consistently good, oh and no late check out charge, always a nice touch not to feel 'fleeced' when the room is most likely unoccupied until long after we"ve left. "