"Beautiful property with great history, spacious renovated rooms, great dining options and spaces, and a perfect location to experience Karlovy Vary. Breakfast buffet is wonderful, with many options. Spa and wellness facilities offer a wide variety of treatments and services - just ensure to book a few days ahead to get your preferred times. One of Europe’s true grand hotels worth a visit."
"Visited the place in may; close walking distance to downtown; great breakfast and dinner; had room with balcony facing woods with fresh air and birds; fridge did not work well and some parts of thebut overal great pleace to stay and visit"
"Location is great, the rooms are spacious with high ceilings, fully renovated. The daily room cleaning was not to the 4-star level we are used to, though. The carpet flores were not properly vacuumed, the beds were merely made, and the towels were changes once in 4-5 days. Also, the TV channels were very limited, particularly in English language. Bring your Netflix with you."
"This lives up to its name- very romantic! The room was comfortable and well-decorated, the included breakfast buffet was one of the best I’ve had anywhere, the staff very friendly and helpful with ideas for spas, and the in-house massage excellent. Parking is available and the location is central to the spas and colonnades. Highly recommended!"
"The heaters didn’t work. They would fix them and then the next day, they didn’t work. They don’t have covers/blankets either, just small twin size covers like a twin mattress pad. The restaurant was the best part and so was the location!"