4/10 - Kém
Bethany
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
16/09/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ
We got a 2 bedroom suite. One bedroom the side of the bed looked like someone ejaculated on the side of the bed skirt. We asked for it to be changed and the lady at the front desk with a smirk said it would be "big task", and would take awhile to do. When we got back to our room, they had taken the bed skirt off the bed, and never remade the bed leaving us wondering how clean the bedding was. Later that night a strong smell of marijuanna was coming through the ceiling vent blowing into the room. Called the front desk for someone to come smell the room, someone came up to the floor spraying air freshner, never came to the room until i opened the door and yelled down the hall and asked him to come in and smell. Explained to him my 2 year old son should not be breathing it in, especially not being 100% sure what the smell was. Long story short, my family was seperated into another room on top floor so my son wasnt breathing in whatever was coming through the vents, as my boyfriend had already starting getting a bad headache and not feeling well from it. Also, the pool was out of comission without us knowing and when asked what time it was opened until we were told 10pm. Upon trying to being our son swimming and him being excited to go, we found out it was closed and it was disgustingly green, almost black looking. The evening from desk staff was amazing with trying to help us, thankful for him!
Bethany
Lưu trú 1 đêm vào Tháng 9, 2025