"Clean room and building.
Friendly and helpful staff.
Great food. I only had breakfast and dinner for almost a week.
It was very quiet and relaxing ... it is not the season yet though.
Very convenient parking solution. We paid in advance and when you approach the gate, the number of your car is automatically recognized, and the gate opens automatically.
We loved it!
BIH THANK YOU!!!"
"The staff was terrible. They did not clean the room unless you insist they do. They did not change the towels and other stuff. The bathroom was dirty with black spots on the walls."
"We booked the oasis because friends were there but when we arrived we were told we are now stopping at Arabella beach hotel. I'm not happy because that was not what was booked. It's supposed to be 4 stars but i can't see why, it was basic at best. The double bed was two single beds together and separate bedding. They also did not know about an extra day I'd booked and then tried to charge again. The only thing that was good was the food and dinner hall staff, all excellent."
"Very dirty place. Disgusting bathroom, old and dirty. We staid in the hotel for seven nights , they never cleaned our room. Only changed the towels once. Never cleaned the floor not changed the linen. We will never stay in this hotel again. "
"There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our...
"First thing i have to say is, the Staff was INCREDIBLE. They were very friendly and helpful. I can't say enough good things about them. As for the hotel itself? Garbage. Our first room, the AC didn't work and it was high 80°F to mid 90°F the entire trip. The bathroom had a large tub with NO kind of shower curtain so water got all over the place. The Elevator even broke down, thankfully we werent in it at the time, but with everything not working properly, we didn't feel safe to use it. The next...
"perfect!!!
We arrived for three nights and following a surprising stay, we decided to change plans and stay 2 more nights!!!
And all this, I must mention important details: the hotel is externally beautiful and inviting, the public areas are clean and well-maintained, the rooms require renovation (old furniture and many other details that require maintenance), but the cleanliness of the rooms is exceptional and the maid service is excellent and attentive to every request.
We were on the all...
"This hotel is in the middle of tourist area. There's nothing but hotels and tourist bars and shops. And of course the wonderful beach and sea. The hotel itself is okay, not great. I found the interiors to be not so cozy but more a bit clinical, but with comfy couches and chairs. The staff seemed to be young with different level of quality in English. Some spoke quite rudimentary some spoke well. They weren't well educated on activities or sights outside the hotel area, but trusted on google to...
"Looks good from the outside but pretty average inside. Parking is not nearly enough for the guests of the hotel. The room has a weird setup with the sink in the middle of the room and the bathroom only has a small curtain to separate it from the room. "
"The hotel is very nice and in a beautiful area. Carpets and rooms smell a little like cigarettes and it is not well staffed for a hotel of this caliber — ie nobody at front desk, nobody answers phone, take your own luggage, grouchy towel ladies, etc. if you’re okay with that, which I was, this place was great."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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You can spend time studying the exhibits at City Historical Museum during your trip to Balchik. Discover the spas in this relaxing area or seek out its golf courses.
The Blue Flag beaches of Albena invite you to sunbathe, swim, or try windsurfing along the pristine Black Sea coast. Nearby, explore the Botanical Gardens and Queen's Palace in Balchik, where terraced gardens cascade towards spectacular sea views.
The hottest months are usually August and July, with an average temperature of 22°C, while the coldest months are January and February, with an average of 5°C. Average annual precipitation for Albena is 592 mm.
