Khách sạn Aleksandrovo

"I booked a king room but was given a twin room instead, which affected my comfort and sleep throughout my stay. When I raised the issue, there was no apology or attempt to resolve it, and I was told to contact my travel agent instead. Management were dismissive and unhelpful when. Calling to reception and if call was answered by senior staff, on 2 occasions I requesting simple things such as milk and water was responded to rudely & unhelpfully. The dining experience was also disappointing,...

"Wow--huge room, very clean and well-maintained and comfortable. Breakfast was excellent--a plentiful buffet. 2-minute walk to a sandy beach. Parking was easy. Location is not in the busy part of Sunny Beach, but off on its own (which we appreciated). Awesome value for money. We would stay again."

"Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family...

"❤️"

"Friendly, welcoming staff and a great location to explore all the sites. We loved it here!"

"Chris as manager is fantastic and a very nice stay in central Nesebar"

"Excellent place, excellent service, excellent and beautiful people. I highly recommend the place."

"Good"

"The facilities were really the only redeeming part of our stay. The pool and entry area are nice, but the apartments themselves are extremely dated and not well maintained. Everything felt uncomfortable and unclean. The hot water heater only lasted about three minutes, and the shower didn’t drain properly, leaving you standing in water. Overall, I was very dissatisfied and would not return. For the price, the apartments desperately need to be updated to match the quality of the facilities shown...

"Great place stay in Burgas center"

"Utenfor sesong, så vidt jeg fikk rommet. Ingen håndklær på badet og en var bare for å sove."

"The Hotel was perfect for what I needed. It was close to the lakeside park, within walking distance of the beach. With easy transit from the main train station. The hotel had much to offer. A pool, a spa, a fitness center, and multiple restaurants and a bar. My sea view room was spacious and clean. Comfortable bed. The breakfast was extensive, decent quality. The only issue I had was that the music from the bar continued into the night. And it came through into my room as a slight muffled sound....

"All is good 100% recommend"

"Excellent location,service and staff, I highly recommend it."

"Front desk is very professional, and the rooms are nice and spacious with clean sheets. However you can tell the hotel is extremely in need of maintenance, and housekeeping is stretched so thin that they are barely hanging in there - doing the minimum to keep the place running. Ultimately this hotel has had much better days, was probably a top luxury hotel once upon a time, but unfortunately, is being run into the ground."