Khách sạn Amatitlan

"We were disappointed with our stay and left early, forfeiting our second night because the noise was unbearable. The property photos are extremely misleading. Balconies appear to face a peaceful forest, but actually overlook a busy highway with constant traffic, loud mufflers, honking, barking dogs, and roosters crowing at all hours. We booked expecting a quiet, "spa-like" environment based on the listing, but relaxation or sleep was impossible. Furthermore, pre-trip communication was...

"La atención al cliente de parte de Katherine fue increíble."

"I have stayed at the Barcelo on many occasions and this is the very first visit that I was not pleased with the condition of the rooms. In our first room, the hair dryer did not work and had to be replaced. The toilet did not flush. The maintenance person came twice and finally said that no toilet paper could be disposed in the toilet under any circumstances. After complaining, the staff were very helpful and moved us to another room. Despite verifying that everything was in order, the hair...

"I stayed one night only. The property is more of a hostel than a hotel. The room seemed to not be used for quite a while and it smell a little bit funny. The shower is a small cubicle and there's no room for clothes or towels inside. The toilet is in another cubicle. There's no front desk so be sure to call the bell at the door. They have a garage for 2 cars only. The property is inside a private residencial área, so it is safe, but you'll have to check your self in everytime you go out or in...

"Need my usbc chargers for iPhone 15 and up"

"Very close to the airport. The breakfast was delicious and the coffee is great! They offer parking but only a few spots available. Our room was on a corner and it was pretty cold at night and they only have 2 bed sheets with a flannel in between. You can ask for one more "Ponchito" (flannel) in reception tho"

"Es un hotel hermoso que mantiene la elegancia de antaño. La habitación muy cómoda."

"I strongly recommend this place. Very close to the airport don’t need tonget a taxi. It’s 6 mim walk. Front staff super friendly, the place is very clean and they serve good breakfast."

"Spa, everything else is avg. Bar is boring & Breakfast is avg. Overpirce"

"The staff was cordial and polite. The room was somewhat clean, the bathroom needs improvement was a little moldy. The room was diagonal taking space feels too small, the TV didn’t work, no programming available. No Iron in the room, requested one and never delivered, at second call they told us that they didn’t have staff available for delivery, we have to get it our self at the front desk. In general the hotel needs improvements, looks to old. No appeal."

"Great hotel with shopping centers near by."

"There were fruit flies inside the bedroom near the window and in the toilet. And there was a water issue where our entire stay there was no water, no water to shower or use the restroom or even wash hands nothing."