Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.
Great location, close to the MRT and LRT lines and the Petronas Towers. Located in a shopping mall this allows easy access to shopping under one roof. Fantastic for a weekend break in this amazing city.
From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone
From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone
I would call this Hyatt a true 5 star hotel.
Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.
I would call this Hyatt a true 5 star hotel.
Magnifecent facilities and a breakfast which truely does not leave any wishes unfullfilled. The staff is realy comitted and one can feel that they love what they are doing. Only 2 things to improve dear Hyatt : Dont let guests wait till 3 pm to check in only because your rules say u can. Secondly dont insist on a ridiculously high deposit from guests who paid already advance.
Jens Peter
Reviewed February 18, 2023Reviewed February 18, 2023
Very comfortable hotel right in the thick of KL but calm and relaxed as soon as you walk into the lobby. Great staff - they changed my room without a question when I asked if I could have a different view
Very comfortable hotel right in the thick of KL but calm and relaxed as soon as you walk into the lobby. Great staff - they changed my room without a question when I asked if I could have a different view
3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk.
Staff are so welcoming and friendly, rooms great and breakfast was amazing
3 night stay before our trip to Thailand. Very impressive hotel so we are booking for our return 4 nights before travelling back to uk.
Staff are so welcoming and friendly, rooms great and breakfast was amazing
The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.
The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.
Susan
Reviewed September 12, 2024Reviewed September 12, 2024
Excellent location close to twin towets and KL towers and 2 shopping malls. Local food market was also within 10 mins walking distance. All staff friendly and helpful couldnt do enough for you if you had a query. Thank you for making our stay comfortable
Excellent location close to twin towets and KL towers and 2 shopping malls. Local food market was also within 10 mins walking distance. All staff friendly and helpful couldnt do enough for you if you had a query. Thank you for making our stay comfortable
Gurvinder
Reviewed February 22, 2023Reviewed February 22, 2023
This new SOFITEL is great deal at around 100 usd per night.
I loved that understated style and the very friendly hotel staff.
Very nice room, great bed, great bath tub and it is always nice with a Nespresso machine in room.
Nice pool and I can’t wait to the pool bar opens soon.
The location is a bit off, but some quite nice restaurants in the complex next door. I had a great meal at Soleil and Belgian beers.
I hope to be back soon!
This new SOFITEL is great deal at around 100 usd per night.
I loved that understated style and the very friendly hotel staff.
Very nice room, great bed, great bath tub and it is always nice with a Nespresso machine in room.
Nice pool and I can’t wait to the pool bar opens soon.
The location is a bit off, but some quite nice restaurants in the complex next door. I had a great meal at Soleil and Belgian beers.
I hope to be back soon!
Jens
Reviewed October 26, 2017Reviewed October 26, 2017
Our favourite hotel stay to date, excellent staff especially Brian who checked us in and gave us many lovely recommendations. Rooms were beautifully decorated and newly renovated. Personally enjoyed this hotel more than Grand Hyatt KL which was also one of my favourite stays. Pool was small but lovely and clean with a view of the twin towers. Location was very good, around 14mins walk to KLCC with covered sidewalks most of the way. Would stay here again next time I am in KL!
Our favourite hotel stay to date, excellent staff especially Brian who checked us in and gave us many lovely recommendations. Rooms were beautifully decorated and newly renovated. Personally enjoyed this hotel more than Grand Hyatt KL which was also one of my favourite stays. Pool was small but lovely and clean with a view of the twin towers. Location was very good, around 14mins walk to KLCC with covered sidewalks most of the way. Would stay here again next time I am in KL!
Ana
Reviewed November 5, 2026Reviewed November 5, 2026