2/10 - Tồi
Allison
Đi cùng gia đình, Đi cùng bạn đồng hành
01/05/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ
After a long day of travel we arrived at the hotel that we pre-booked a month in advance. Albeit, we were a couple of hours before the 3pm check in time. We dropped our luggage and were told to come back around 3 (no problem!). We got back at 2:50, checked if our room was ready and were told 5-10 minutes to finish cleaning. I gave them 20 minutes to be kind, and upon arriving to the desk again they informed me it would be maybe 20, maybe 30, maybe 40 minutes to finish cleaning. Our party of 3 was offered 1 drink ticket for the closed restaurant. We finally got checked in after over an hour of waiting and when arriving to the room realized it had a horrendous smell of BO, dirty floors, splatter on walls and cupboards, stains on the bathroom floor and broken glass & cigarettes outside the window we had to open for air. Not at all the experience I was hoping for our first night in Amsterdam. We were also completely ignored by who appeared to be the manager, though I heard my name in conversation between him and colleagues while we waited. Will absolutely not return. I hate to leave a poor review, but it’s been a week since emailing Radisson and I’ve heard nothing in response.
Allison
Lưu trú 1 đêm vào Tháng 4, 2026