Khách sạn Arcetri

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Breakfast was very limited and no much of anything. Area is far from many places, the only bus to heh city did not work most of the time we were there. This hotel only gives you one towel pero person per the whole stay . It was not to my standard"

"The hotel was different and somehow like a visit to your grandmothers shed with old furniture (most of them were locked and not accessible). It needs some urgent renovation, and I think you might find better in Florence for that price. However, the staff was very friendly and helpful."

"ótima"

"Amazing hosts. Excellent breakfast"

"Beautiful property! Highly recommend this hotel, if you want to enjoy the city by the day and beautiful sunset at night at the hotel"

"Initial communication with Yassin was great. Unfortunately the property did not provide us with the specific address. It should have been 34M; our taxi driver dropped us way up the hill. I tried to call got no answer. Checked the Expedia post and it only said 34. When we finally arrived Yassin was definitely in a rush to leave. The room itself has huge potential however is VERY poorly maintained. Extremely dusty and evidence of mold. There were also Cobb webs hanging from the walls and ceiling....

"Great stay! About a 20ish minute walk to Ponte Vecchio"

" "I recently stayed at your hotel and, unfortunately, my experience with the customer service was extremely disappointing. Despite the hotel's beautiful atmosphere, the staff were unfriendly, nasty, and even racist. They were not welcoming or kind, which made our stay unpleasant. If you're looking for a place with good customer service, I wouldn't recommend this hotel.""

"Beautiful unit in a great location, secure building, air conditioning, two bathrooms. Walking distance to central Florence. Good communication but having to phone to complete entry could be a barrier for some people. On the pricey side but really enjoyed staying there."

"The location is wonderful. The apartment is spacious and, if you don't mind the somewhat steep stairs and the single toilet, is great. The staff is very friendly and helpful, and they addressed various minor issues professionally and in a timely manner. Information sharing could be improved, though — accessing the apartment was more complicated than necessary, for instance. All in all, very good stay."

"I cannot say enough compliments for the staff / especially at the front desk. A major thank you to Gene who helped me when I lost my sunglasses. The hotel is about a 10 minute walk into the city center. The rooms are comfortable and clean. There is a nice bar area and a good breakfast. A welcome drink was a very nice touch."

"Everything excellent. I would have wished for some coffee in the room. Overall great location and stay."

"Nice size room and friendly staff.15 min walk from hotel to city sights that are amazing. Good double glazing to keep the noise of the noisy bar on the groud floor. No hot water for one day"

"We stayed in the Design Suite, it was amazing and a great fit for our family of 5. The staff was amazing as well, always very helpful and kind"

"The vibe was very different. We felt relaxed and at home. The staff were super friendly and very knowledgeable about the area. Gave us very helpful information. The room was very clean and well maintained. We hung out at the lobby so we can talk to the staff. Anton in particular was very helpful and a joy to talk to. He made our stay memorable."

"Nice hotel located close to all of the major Florence sites. Clean room, lovely breakfast. Highly recommend getting the breakfast included feature."