2/10 - Tồi
Brett
Đi cùng gia đình
02/05/2026
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
DO NOT STAY HERE!!! I REPEAT DO NOT STAY HERE unless you like smelly rooms. I booked 2 rooms here. Upon arrival seemed like a nice hotel but once I got into hall ways you could smell something not right. Go into the first room smelled like straight smoke. Went back down to desk lady was very nice to get me another room. Went to my 2nd room smelled better got comfortable turned on the AC and bam the dang musty smell is horrible. My father stayed in the other room and he called me about 130am saying he couldn’t sleep because of the odor I was like I know same situation over here. I booked through Expedia asking for a refund so I could go stay at another hotel. They proceeded to tell me they had to contact the hotel for a refund. Hotel said the manager would have to make that decision and that they wouldn’t be back on the property until Monday morning and I was staying here on a Friday night so I’m screwed on getting a refund. I don’t have that kind of money where I can just spend 600 a night on rooms. The hotel said they would give me another room but the rooms all have a stinky smell to them. Even the sheets stink with a musty smell on them. I just wanted my refund so I could go find another hotel but they wouldn’t do that so I’m stuck in this nasty smell can’t sleep. Me and my father are gonna go sleep in a pickup cause the smell is so awful. So people beware of this hotel. I would highly recommend walking up to room and turn on the AC or heat and make sure everything is ok
Brett
Lưu trú 1 đêm vào Tháng 5, 2026