The staff was very friendly, some what helpful. The motel is one block away from the Metro Station. We could not check in early, but they locked and stored our suitcases for us, while we did a little sight-seeing, with no problem and felt safe doing so. VERY IMPORTANT, The beds are really really soft! We walked into the room and could actually see the sag in the beds, for being so soft. Our family didn't get a good night sleep, on them for the four nights we stayed. My son ended up sleeping on the floor. I reserved a smoking room, and they were booked: motel front desk "saying since we booked with Expedia, they couldn't guarantee us a smoking room," We asked when one was available and they said in two days, so in two days, we moved to a differnt room, So two rooms with really soft bed. And I heard others complain about the beds around the pool area. I'm usually not that picky about the firmness of the beds. Breakfast consist of bagels, toast, donuts, juice, coffee, muffins, ceral and fruits. Outdoor Pool was wonderful, in temp. Lifeguard on duty, various times when the pool closed, usually around 8 p.m.