"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"Reg and sue great hosts. Loved the room, great bed and bed linen which made for a very comfortable nights sleep. Extremely quiet as well. Breakfast was a joy with the other guests sharing their travel stories and sue providing brilliant service and oodles of good food and coffee. "
"Literie confortable, nous avions une chambre qui donnait sur l’avenue d’Etigny nous avons eu la musique du bar jusqu’à 1h du mat puis les cris des gens dans la rue toute la nuit, peut être plus calme avec un chambre qui ne donne pas sur l’avenue?
Je ne recommande pas pour les gens qui ont le sommeil léger "
"The manager whilst seemingly polite was inattentive and did not check the room booked was available. Offered alternative room that was not suitable but we had no choice but to take it. I was offered a refund but it was not forthcoming and still hasn’t been received. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Save an average of 15% on thousands of hotels when you're signed in
Nestled between two rivers, this charming Pyrenean village offers cobblestone streets lined with half-timbered houses and inviting local cafés. Hike the nearby mountain trails or time your visit for the Tuesday market where farmers sell regional cheeses and Pyrenean honey.
The hottest months are usually August and July, with an average temperature of 15°C, while the coldest months are February and January, with an average of 1°C. The rainiest months in Arreau are June, November, May and April, with each month seeing an average of 192 mm of rainfall.
