Khách sạn Arroyo

"No tenía vista directs al la playa , pero si buen assess. El lugar esta expectacular "

"Everything was clean and beautiful "

"Ok"

"Everything is walking distance very close "

"Como voy a evaluar si no me hospedé en el hotel la ubicación estaba muy lejana , y no me quisieron cancelar la reserva ni una bonificación "

"Habitación Limpia, ubicación "

"We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most...

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"Excelente servicio y ubicación "

"Todo muy bien "

"The iron was not working and not hot water."

"The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. "

"The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call."

"Poot and parking is not safe."

"Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...