6/10 - Được
Neil
29/08/2025
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was clean. I also left some things behind and they notified me promptly so I was able to retrieve them.
My bathroom sink stopper was inoperable. I notified the front desk and found a note from maintenance that the stopper was broken and it had to be removed. “Sorry”. The front desk informed me that they did not a replacement part. I suggested that Home Depot was right across the street. During my three day stay, it was never replaced.
The complimentary breakfast was fair at best. Open from 6:30-8:30, I was surprised that for guests coming in at 8:00, hot items were not replaced after running out so they were not available for late diners.
The facility is very outdated, especially the room furniture. Scratched and in bad repair. I inquired about a lack of a desk chair for the desk and the reply was that all of the chairs were in poor condition so took them out of the rooms : problem solved.
I intentionally selected a more expensive hotel, thinking that it would be an upgrade from previous stays at lower cost facilities on previous visits. I was mistaken.
My overall opinion was that I was underwhelmed. For a $125 per night, one would rightfully be disappointed.
Ashland is a thriving community, visitors should be able to expect accommodations equal to the town’s vitality.
Neil
Lưu trú 3 đêm vào Tháng 8, 2025
