"What a treat to stay in such a beautiful hotel. The rooms were great with a large terrace overlooking the lake.
We had a couple of small issues with our room which were dealt with very quickly and to our complete satisfaction.
Lots of stairs from the Funicular but gorgeous property overlooking Lucerne."
"The staff were super nice and helpful. Very good location near lake and swim area and town. Easy access to bus that will take you to the train station. They offered tea coffee fruits at all times."
"Absolutely loved the location, the room and the staff. They were very helpful and patient with me when I left something in the safe after the checkout. Really Had a nice happy stay."
"Great hotel. Excellent food options! We were very impressed with the food at the brasserie. Our room was perfect and we loved the layout. Our only complaint iwas that they shut the bar down for a private party at 10pm. We found that very odd and disappointing that we couldn’t have a night cap at our hotel. But it was obviously not the end of the world. We felt they should have rented out a private spaces to the group and not block hotel guests from using the hotel bar."