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Hôtel des Carmes

3.0 star property
Guests soak up sunshine on the rooftop terrace or enjoy friendly competition in the arcade room at this centrally-located urban retreat

Choose dates to view prices

Located in the city center, Hôtel des Carmes features a peaceful terrace, an arcade/game room, an on-site restaurant, free WiFi, and an indoor pool for relaxation after a day of exploring.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
The current price is 2.519.506 ₫
2.838.328 ₫ total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, desk, blackout curtains, soundproofing

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, blackout curtains, soundproofing

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, desk, blackout curtains, soundproofing

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room Single Use

Premium bedding, desk, blackout curtains, soundproofing

Standard Double Room Single Use

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms | Premium bedding, desk, blackout curtains, soundproofing

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
2 bedrooms
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
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About the area

Located in Aurillac, Hôtel des Carmes is in the city centre and near the airport. Maudour Bridge and Anjony Castle are local landmarks, and the area's natural beauty can be seen at Jardin des Carmes and Murmur Nature. Muséum des Volcans and Karting Circuit Le Lissartel are also worth visiting. Visit our Aurillac travel guide
Map
20, rue des Carmes, Aurillac, 15000

What's nearby

  • Place du Square
    2 min walk - 0.2 km
  • Musée d'Art et d'Archéologie
    3 min walk - 0.3 km
  • Centre de Congrès d'Aurillac
    5 min walk - 0.4 km
  • Muséum des Volcans
    8 min walk - 0.7 km
  • Cantal Auvergne Stadium
    19 min walk - 1.6 km

Getting around

  • Aurillac Station
    12 min walk
  • Aurillac (AUR-Tronquieres)
    5 min drive

Restaurants

  • Le Kiosque
    4 min walk
  • Le Damier
    3 min walk
  • Les 4 saisons
    6 min walk
  • Café de France
    7 min walk
  • Tzk
    6 min walk

About this property

Hôtel des Carmes

Hotel in the city centre
You can look forward to a terrace, an arcade/games room and a bar at Hôtel des Carmes. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and concierge services
  • Smoke-free property, 1 meeting room and free newspapers
  • Luggage storage and a banquet hall
Room features
All guest rooms at Hôtel des Carmes feature thoughtful touches, such as premium bedding, in addition to amenities, such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 7 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Secured self-parking fee: EUR 7 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Hôtel Carmes Aurillac
Citotel Hôtel Carmes
Citotel Carmes Aurillac
Citotel Carmes
Hôtel des Carmes Hotel
Citotel Hôtel des Carmes
Hôtel des Carmes Aurillac
Hôtel des Carmes Hotel Aurillac

Frequently asked questions

Does Hôtel des Carmes have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel des Carmes?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel des Carmes on 8 Mar 2026 start from 2.519.506 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel des Carmes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel des Carmes?

Self-parking is available for EUR 7 per day.

What time is check-in at Hôtel des Carmes?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hôtel des Carmes?

Checkout is at noon.

Where is Hôtel des Carmes located?

Located in the heart of Aurillac, this hotel is steps away from Jardin des Carmes, Place du Square and Musée d'Art et d'Archéologie. Centre de Congrès d'Aurillac and St-Geraud Church are also within 10 minutes. Aurillac Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel des Carmes Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 114 out of 189 reviews
Rating 8 - Good. 50 out of 189 reviews
Rating 6 - Okay. 20 out of 189 reviews
Rating 4 - Poor. 4 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and helpful welcome to the Hotel and soon booked into our room and explained where to park our vehicle once we had unloaded. The hotel has a very traditional feel downstairs, charming. The corridors and the rooms themselves were decorated in a very dark scheme, which even with the lights on was a little difficult to always see well. The room was large and comfortable although the bathroom was clean it was a little dated in design. The hotel restaurant was excellent with a lovely evening meal. Not the cheapest in town, but excellent quality and again, very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Marion

Liked: Cleanliness, property conditions & facilities
Très bon séjour
Stayed 1 night in Dec 2025

4/10 Poor

SEBASTIEN

Liked: Cleanliness
Disliked: Staff & service
Pas d'information avant notre arrivée sur le fait que le restaurant était fermé, Hotel bien placé, salle de bain ancienne, joins noircis et pas de Shampoing douche (bte vide) on nous a expliqué de faire avec le savon pour les mains. Literie moyenne et chambre propre. Au RDC sans voilage aux fenêtres, on est donc resté dans le noir le matin pour se préparer. Globalement déçu. Nous n'avons pas pris le petit dejeuner du coup.
Stayed 1 night in Oct 2025

6/10 Okay

Elise

Liked: Cleanliness, property conditions & facilities, room comfort

Bien

Hotel agréable. Petite piscine. Petit déjeuner copieux. Je regrette que l'on m'ait facturé des frais pour un lit supplémentaire alors que j'avais déjà payé les chambres sur hotels pour 5 personnes.
Stayed 1 night in Aug 2025

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé , bon restaurant chambre confortable mais la salle de bain mériterait un rafraîchissement notamment les joints
Stayed 2 nights in Aug 2025

8/10 Good

MARCENAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une étape agréable au centre d'Aurillac

Charmant hôtel malgré des chambres plutot petites. Personnel très agréable et petit dejeuner excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent hôtel, nous le recommandons chaudement pour la gentillesse de nos hôtes et le confort de la chambre. Le restaurant est également fortement recommandé!
Stayed 1 night in May 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel disponible, à l'écoute et réactif. Cadre sortant de l'ordinaire : Hôtel et restaurant organisés autour d'une ancienne ruelle privatisée. Chambres agréables et propres. Petit déjeuner copieux avec beaucoup de "fait maison"
Stayed 1 night in Apr 2025

8/10 Good

Nawel

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre convenable. J’ai particulièrement apprécié la cuisine de l’hôtel : j’y reviendrai pour ce motif !
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On adore

On adore venir dans cet hôtel ! Son côté atypique, son restaurant et l’accueil sont tout simplement parfaits ! Merci
Stayed 2 nights in Nov 2024

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Nov 2024

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme et confort

Un très agréable endroit. On s'y sent très bien. Accueil chaleureux et compétent. Le restaurant est également de très bonne qualité. Nous avons adoré nos parties de babyfoot, c est une très bonne idée de garder ce genre d activité conviviale et ludique.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons été très bien accueilli, chambre pour trois personnes spacieuse..piscine agréable, petit déjeuner agréable
Stayed 1 night in Oct 2024

6/10 Okay

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities

Pas moderne

Déçue de l’état général de la chambre pas moderne je la trouve vieillotte , aucune prise usb impossible de charger mon téléphone si on a pas le chargeur secteur … porte de douche/ baignoire cassé carrelage abîmé dans la salle de bain Mauvaise disposition de la télé
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hôtel dans le centre d'Aurillac très charmant avec un personnel attentif. Le restaurant de l’hôtel est délicieux Rien a dire sur les prestations de qualités de cet établissement Excellent rapport qualité/prix
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanlin

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel bien placé

Bon séjour dans cet hotel de centre ville bien placé. Mention spéciale pour le petit déjeuner 😉 Je recommande.
Stayed 1 night in Sep 2024

10/10 Excellent

YVON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très satisfait

très satisfait de cet hôtel, tout à fait dans notre style,la classe,du personnel aux petits soins, tous !je recommande et si nous retournons à Aurillac,pas d' hésitation c est à l' hôtel des Carmes que nous séjournerons.
Stayed 3 nights in Aug 2024

8/10 Good

jean-marc

Liked: Cleanliness, property conditions & facilities, room comfort

Une jolie halte, quelques ajustements nécessaires

Séjour d’une nuit dans les chaleurs d’été. Il faut souligner l’extraordinaire gentillesse et compétence de l’accueil ! C’est un vrai plus! Amabilité et courtoisie. La chambre, comme beaucoup, donne sur la terrasse du restaurant donc peut être bruyante et, sans climatisation (quel dommage !), impossible de fermer les fenêtres sans étouffer. C’est dommage. Il manque un distributeur de savon pour les mains dans la salle de bain/toilettes. C’est un minimum pour l’hygiène. Le gel douche ne peut pas servir à une double fonction ! Sinon chambre propre, confortable et spacieuse. La restauration est excellente, c’est un point très très positif mais un des serveurs est absolument exécrable et son attitude impolie gâche tout. Dommage. Au final, une expérience en demi-teinte.
Stayed 1 night in Jul 2024

10/10 Excellent

VENTURINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Chambre confortable et très propre
Stayed 1 night in Jun 2024

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
On a tout aimé
Stayed 2 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très sympa, très bon accueil. Dîner très bon et bonne ambiance. Chambre confortable
Stayed 1 night in May 2024

8/10 Good

Luc

Liked: Staff & service

certainement l'hôtel le meilleur d'Aurillac

hôtel confortable, bien situé en centre ville, personnel accueillant et disposant d'un parking privé. Bon rapport qualité/ prix. Je recommande
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon sejour

Bon sejour. Hotel calme et bon accueil
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour parfait à l'hotel des carmes idéalement placé en centre ville
Stayed 1 night in Oct 2023