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"I’ve just returned from a night at the hotel. I stayed in a junior suite. I had to speak to the cleaner to give us some toiletries, as he’d forgotten to put them in. The room wasn’t the cleanest either. Very dirty windows amongst other things. The room was spacious. However, the bathroom was very small and dated. I had a horrid sleep. Despite the bed being a cracking size. The mattress was awful. I woke up in the morning with a really sore back. The mattress was ultra soft and overused. I pretty much slept in a ‘V’ position all night Despite the lovely view, you couldn’t see it from the sofa in the room. Even though the sofa was in front of the window. The poor design meant you looked at a thick wooden balcony post. The spa was visually nice. The hot tub was more like a luke warm tub. The pool was freezing. Breakfast was soso. I would describe the English break ingredients as cheap and the continental breakfast as limited and cheap. I wouldn’t stay again or recommend this hotel."

"Breakfast was good and liked the table service. Larger room with balcony was nice and clean. However the bed was a bit uncomfortable and lumpy and the sauna was not working and steam room was only partially working. Pool and jacuzzi all good. Very nice seating areas around bar and would recommend"

"Perfect location Very helpful staff Room excellent for my husband plenty of grab rails in bathroom We will be returning very soon Highly recommend "

"Very clean room, excellent service, staff were brilliant. Spa was relaxing, the food was great."

"Excellent hotel. The staff were very friendly and helpful, the reception, bar and restaurant were pleasant places to sit eat, drink and relax. Our room was number 20 on the first floor. It was advertised as room with a view of the lake. The view was a bit obstructed, because unfortunately part of our view was the excavation for the new extension, presently being added to the rear of the hotel. Otherwise we had a pleasant 2 night stay and will probably book again, after the extension is complete."

"Good"

"Great breakfast, clean room, dog friendly and ideal location. If you like to walk only approx 25min into bowness or short drive if you prefer. Couldn't book an evening meal at check in as already booked up so may need to pre book before arrival. Overall very happy with our stay and would go back again."

"Lovely central location the staff were very helpful and friendly also free parking which is a bonus."

"Luxury afternoon tea&evening meal absolutely gorgeous,rooms nice&spacious&spotless!Nice friendly staff,couldnt do enough!Definately highly recommend to family&friends xxxx"