6/10 - Được
Stephanie
Đi cùng gia đình
29/08/2025
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
The room, as well as the bathroom, was spacious and quiet. We were pleasantly surprised when we found out the hotel had an elevator. There are several stairs to get to the elevator so this property is not disability-inclusive. Parking is atrocious! There are 4 small spots in front of the hotel. The driveway is not paved so every step taken raised dust/dirt and left the interior of the car completely dirty not to mention the shoes which also were left dirty. We booked through Expedia, but on the last day of our week spent at the hotel, the front desk receptionist said we owed €54 for taxes a soda and a bottle of water. Another man (receptionist?) came and said we owed €100 because the hotel charges €5 for parking each night. I'm not complaining about the charge, what I am complaining about is that nobody informed us that there would be a charge for parking even if you are a hotel guest. The receptionist then said Dolce, which is just down the road, charges €80 a day for parking! Laughable! We stayed at Dolce for a week at the beginning of our trip and didn't pay for parking. The room came with one bottle of water for the entire stay! Other hotels replenish water every day. The room alone was good everything else was below average and the staff is not at all customer friendly. If you are an Elvis fan, then get a drink here but stay at one of the other many great hotel options nearby that offer everything, as well as customer service.
Stephanie
Lưu trú 7 đêm vào Tháng 8, 2025
