3/5 - Okay
I was literally just passing through so have no comment to make about Baldock as a location.






Good quality hotel, room nice. Staff, not so much. Got the job done but with no warmth, graciousness or attempt to make our stay enjoyable. Perhaps it was because I’m just back from America but I find the standards of UK hospitality are slipping dreadfully. And this was very clear at this hotel.
Reviewed on 1 Mar 2026

Clean staff very polite and friendly especially Faye who booked us in at check in, very helpful, professional and friendly.
Reviewed on 28 Feb 2026

The hotel is perfect and the staff are so helpful and friendly . We will most definitely be staying here again .
Reviewed on 1 Mar 2026



Staff were lovely and accommodating when I asked for a quieter room than the one I was originally assigned. Rooms are spacious, modern and comfortable.
Reviewed on 1 Mar 2026
You can take time to visit Ashwell Springs during your travels to Ashwell. You can enjoy the restaurants while in the area.
I was literally just passing through so have no comment to make about Baldock as a location.
Didn't stay to look. Found another hotel and left. Soooo disappointing. I will be applying for a refund. Aircon that doesn't heat? What a joke!
Lovely place
Location close to family in Royston so didn’t visit Baldock
Its ok if you have a car, Henlow nearby 10/15min drive has a couple of lovely larger pubs, although The Jester has a bar itself and a lovely garden if you do not want to go out. There are a couple of pubs about 10mins walk away.
This little hotel could be so so much better if some money was spent on it , a massive refurbishment is needed in the bedrooms, but you can tell the staff (especially Graham) all love working there & are very loyal as too are the customers
