Search Hotels by Independent in Banff

"Staff were excellent! Check in/ out was great, room was great!"

"Clean room and staff was friendly. "

"We had a very good stay in Canalta, the rooms are very spacious and the breakfast was perfect and delicious."

"Amazing bathroom, perfect location. Take ear plugs as the local train (warning horn- legal obligation) is very noisy throughout the night. "

"The service was terrible. The staff seemed lost and unhelpful. We had informed them in advance that we had a dog, and they promised to provide dog supplies. However, there were none in the room. We had to ask for a dog bed and bowls. We had also given them ample notice that we needed a room on the top floor. They ignored our request and informed us upon arrival that the top floor was non-pet-friendly. If they had informed us beforehand, we would have booked another hotel. The room was also too noisy because the hot tub was right outside. There was no privacy. One of the keys wasn’t working. Finally, the restaurant staff couldn’t figure out how to charge the bill to our room and made us wait for a while."

"This place was awesome. It’s expensive but the service you get in on a whole different level. "

"Clean, modern, restaurant is great! Only complaint would be the tv was very very basic. No ability to us apps or even stream. I know no one goes to Banff to watch tv but when it is time to just chill for the night or have some down time something with more options would have been appreciated. "

"Lovely and clean room right in central Banff. Everything you need in a very convenient location, with parking. Fantastic stay and highly recommend"

"The room met our expectations for the reasonable price we paid, the front desk staff were welcoming and helpful. The room, pool.and hot tub were very clean. The bed and bedding was very comfortable! "