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"Pleasant surprise for airport hotel. The food I. The restaurant was excellent, and the gelato bar was a nice bonus"

"Good location "

"Great hotel, well located in the Sukumvit 11 area. The premium rooms are very spacious, the bathroom and walk-in shower are huge. We had no view but we weren’t much in our rooms anyway. Staff is very friendly and polite. The breakfast was the only weakness in our view, not very diverse. "

"Great room and customer service "

"Beautiful hotel with excellent staff. I extended my stay for three more days. Nice view from my 30th floor room. Unfortunately didn’t try the restaurant and the rooftop was busy exploring the beautiful city of Bangkok "

"The complimentary breakfast buffet was absolutely amazing. Exceptional quality food, wonderful ambiance, and features dishes from around the world (US, South Asia, East Asia, Europe). The only reason I'd ever come back is for the breakfast and view of Bangkok from the balcony (which is now closed off for safety). Other than the food, the room, carpets, and TV were old. The TV was small, often didn't work with the remote, and had limited channels. Carpets were quite old and I wouldn't walk barefoot on them. The kitchen area had stovetops but no pots. And the fridge had coke products they charged you for. Overpriced laundry. I would only recommend this place for rich people that love being pampered and catered to round-the-clock. If you are independent, you might find it irritating. When you walk in, they have strongly scented flowers in the lobby. The scent was overpowering. When I reached the room, it was huge but again, old carpets, old appliances, and not that impressive except the spacious size. Within 10 minutes while I was undressing and almost nude, staff just walked into my room unannounced to bring complimentary beer and chocolate. Yikes. In the hotel bars, everything was overpriced for Thailand's standards. They hike prices to match NYC standards which honestly defeats the point of vacationing in a lower-income country like Thailand. They also charge a $300 USD deposit when you check in. Ridiculous for Thailand. "

"I travel as a lone parent with 3 children so my list of accommodation needs is longer than most. The hotel is beautiful, clean and rooms are a very comfortable size. The staff were friendly, however when using the pool outside of hotel organised fun such as songkran pool activities children cannot play freely as the priority of adult guests enjoying themselves felt more important regardless of there being a separate quiet pool. Children will find it difficult to enjoy the pool on normal days."

"Excellent place to stay. We loved it ! "

"I booked two nights at this hotel. For the most part it was ok. The first night, we had a great room, but the air con did not work,The hotel finally mived us after about an hour and a half. On the second night we had a room that was ok for what we needed, but the room wasn't as nice and they charged for the mini bar. Not too sure why they "