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"We had a very good experience at the imperial hotel Charlotte on reception very good All staff excellent Building a little dated corridor a little up and down Overall a nice experience also dinner was well presented "

"Only one or two small problems ie no lifts for us older generation but manageable. The outside of the windows were dirty. Excellent staff food great. "

"Beautiful view, spotless room, peaceful atmosphere, and the friendliest staff — couldn’t ask for more."

"Wonderful place to stay, overlooking the estuary and castle. Would recommend keeping the curtains closed if you have a shared terrace room - we had a few people drifting past taking photos of the castle when we were not dressed for such guests. "

"Beautiful historic building, friendly helpful staff"

"The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future."

"Size of room and bathroom. Only complaint is no toastrack at breakfast."

"Only one problem parking is very hard to find other than that the hotel is excellent and the restaurant and bows excellent"

"The staff at this hotel are so so good they are do friendly and helpful always ready to.help Chris the manager and his team are just fab. The breakfast is gorgeous all fresh and always hot, the starter cold food is excellent there is eide selection of fruit, cold meats, local cheese and pastries, selections of ams, honey, selection of 3 juices and flavoured teas and cereals there really is a great selection to choose from. The beds are comfortable and rooms are lovely, spacious, has iron and board, hairdryer a selection of coffee tea, a fridge with milk, and a can of water and sparkling water. Everything is great about this hotel we have been going 3or4 times a year for anoit 8 yesrs. "