Search Hotels Near Baptist Emergency Hospital - Westover Hills, San Antonio

"The business facilities were adequate. The staff was friendly. We enjoyed our stay."

"Nice"

"We arrived at 6:45 pm and were told that our room wasn’t ready because they were busy. This was irritating, but we went with it. We walked across the street for dinner and waited for a phone call to check in. The room was ready by 8:00. We asked upon checking in if we could get a room facing the back parking lot to keep an eye on our truck and trailer. We were told yes, they could do that. When we got to the room we were on the wrong side of the hotel and there was nothing they could do. We just accepted it and moved on. The room was pretty nice. I would hope that for almost $300 per night that there would be a decent pillow, instead we found extremely flat pillows that were made to look “fluffed” because they were folded in half. They also do not provide bags for dirty laundry. This could be a nice place if it were staffed correctly. After a sleepless night due to being uncomfortable from the terrible pillows, we decided to get up and leave early. I walked out to the truck to find our truck opened and it had obviously been broken into. It has an alarm that works, but somehow the security officer who is supposed to be monitoring nor the staff had any idea. I was told by the desk clerk (who obviously had better things to do than to address our concerns) that her manager would arrive at 9 am and would call me. It is now 2:30pm and not a word. I would not recommend staying here unless there is a change to their staffing, it is seriously lacking. "

"They had fruit cups at breakfast which I hate. There was no fresh fruit except apples and bananas. Breakfast was just okay. Waffle line was extremely long and in the way of the other breakfast items. Move the waffle makers to a spot where they are by themselves and not causing a traffic jam in front of the other food. Also, the water in the bathroom took forever to get hot."

"Great service"

"It was an ok stay; not sure if we will stay again."

"We had a nice day. The rooms were nice and clean. The receptionist was nice, considerate, friendly, and very helpful. The only damn thing I didn’t like is they don’t clean the rooms as often as they should what I mean by that is make the beds take out the trash. "

"Pool was ok"

"Not a secure parking lot. There was vandalism and property stolen from customers vehicles"