Khách sạn gần Công viên Bartley Ranch tại Reno

"Buyer beware!!!!! This place is awful! I reserved a 2 queen room and at check in they gave me a king bed only, did not tell me they switched it and when I showed them my reservation they told me it was my fault despite the reservation clearly showing 2 queens! When the manager arrived on scene she told me the hotel was full and they had no other rooms and that I had to take what they gave me! Wow!!!!! So don’t trust them! Staff was absolutely awful! It was so bad I cancelled my reservation and...

"Would not go back there. "

"Well appointed for the price but the walls were a little thin; you could hear neighbors. A good value. "

"Our room was not cleaned during our stay. Since there was a sign on the bathroom mirror indicating it would be cleaned every other day we were surprised when it wasn't done. We asked why it wasn't clean and were told we needed to request that service. After pushing the issue, we were then told that we had a do not disturb sign on our door which wasn't true. "

"Staff was very kind, helpful, and easy to work with during my late check-in. The room was super clean and the bed was comfortable. I’d totally come back here for another stay!"

"Best place to stay in Reno."

"The Element is a great hotel for Reno. Their breakfast was amazing! The rooms were nice and clean. The staff was extremely polite and helpful. The bar was fabulous as well. The hotel does a lot of little things for the guests which was appreciated such as a happy hour, water and coffee available anytime. The only draw back is the hotel is located on a busy street so it can be loud in the evening."

"Property is centrally located with restaurants and shopping close by."

"Clean room and common areas place felt new. Staff friendly. Breakfast adequate. Better than most of this class of hotel I’ve stayed in. "

"Breakfast is still awesome. Place is great location and clean. Staff friendly and helpful. 3 stars because no one alerted me to a new parking fee. Really disappointing to see this. "

"Great room, clean and away from the fray of the casinos. Nice staff too."

"This hotel was very different than what i have ever stayed in. The room was small and reminded me of a college dorm room yet modern. The layout of the room was not well thought out either."

"This was a great stay, walkable from the airport. Great breakfast and friendly staff"

"The area was in an industrial part of town and not the best part of town! Parking was OK. The hotel staff was very good. We didn’t have any interaction with the housekeeping staff other than getting clean towels. The breakfast was very good and the breakfast staff was very accommodating. The only thing negative in the room was I didn’t have a very comfortable chair and there was no counter space in the bathroom."

"Great location"

"Quiet, clean room. Breakfast was excellent."

"Breakfast was good and priced reasonably. Small intimate casino."

"Beautiful property was perfect for our stay"

"Property location was great. There is a miscommunication between Expedia and that hotel though, if you book the accessibility room there is NO sofa bed like Expedia says they have! They didn’t tell us that when we checked in which was a huge bummer"