Tìm Nhà khách tại Basildon

"So it took me about 20 minutes to get into the property because they don’t have staff in on a Sunday- the intercom doesn’t then allow entry into the building. After a long wait and conversation that basically made me feel like an inconvenience for staying there- eventually I get into the building and at this point I have a surprise pre-authorisation to do of £70 where I have to read my card details to a lady who clearly has random people in the room with her- not thrilled about that. The...

"Was not able to check in."

"The room was very good,spotlessly clean and the lady in charge was very helpful."

"I felt comfortable as a solo traveller. But then it was my home town for nearly 40 years. However staff fantastic. I didn't check in until quite late in the day, and was told my room would be in the 1st not grounds floor which I had asked for. But the reason was the lock on my ground floor was playing up and needed a repair. But I could lock from inside and although it was a struggle I managed it so it was my choice to take the ground floor. Peaceful night. Nice shower. Found duvet in...

"Okay"

"The bathroom was not attached to the room. The curtains"

"The linen was very fresh and clean smelling, owner very pleasant. The property is undergoing refurbishment, hence the low price. TV didnt work and fridge needed a clean, the loo brush was source of nasty smell. "

"There was honestly very little to appreciate about this experience. We specifically booked this hotel because it was only a 25 minute walk from the festival we were attending. However, after arriving, paying for the room, filling parpersork and being charged a £100 so-called “pre-authorisation,” we were informed that there was no room available due to a bathroom issue. We were then told that we had no choice but to be relocated to another hotel. The transfer itself was badly handled, as the...

"I only stayed one night. The bed was clean and comfortable and the room was tidy but not as clean as I'd expect. There were toenails on the carpet which looked like it hadn't been cleaned in a very long time. The shower took some time to get hot and then stayed warm for a few minutes before going cold. There were fans in the room which were appreciated but generally the room smelt (of damp?). For the second night I was in the area, I stayed in another hotel down the road. The room there was...