Search Luxury Hotels in Basildon

"Great location for a gig at the O2, staff were very polite and helpful, always a smile and a warm greeting "

"No kettle in room or cups. Reception/Bar refuses to give you cups for your room. No hair dryer. No iron. No fridge. No safe. Room is completely barron of any facilities. Its a beautiful room on the river, but that is literally all you get. Dont expect anything else other than this. Breakfast was absolutely shocking. They served very old, stale hash browns and own-brand supermarket equivalent sausages. Thats it. No bacon, no eggs, no anything. You get hash brown and sausage. If you go to the continental you see a tray of soggy wet cheese and ham. I couldnt believe it. I asked staff if more was coming, he said no. This is all there is. And it was the middle of breakfast time, not near the end. Truly, come here for the hotel river view, its good. But dont buy breakfast, and dont expect anything other than to sleep here and leave. "

"- long queue over 30 mins to check in - given a different room to one I booked and front office staff refused to change on grounds they are overbooked! - In-room Dining simply refuse to pick up call - poor facilities in the room. So called Superior room does not even have disposable slippers"

"The breakfast was great. The location was close and accessible to everything. The staff was very nice and friendly. The pool was great and heated and indoor. The sauna and steam rooms were awesome. The gym was nice. I would recommend staying here. "