8/10 - Tốt
Nicola
Đi cùng bạn đồng hành
12/04/2026
Stayed for 2 nights.Great location for Canary Wharf. Reception staff were welcoming. Lovely hotel but could be improved by attention to detail. On arrival to our room the shower gel had not been checked and was empty, cleanliness could be improved the room was quite dusty and there were stains on the carpet, the robes provided one had two fairly big holes in it and wasn't up to the 4* standard. Water and biscuits were not restocked on day two.The sauna and steam room area were a great asset but could do with having access to water and towels. Toilets in spa area had no paper towels all weekend to dry your hands, The gym had no water facility, there was only 1 towel available and nothing to wipe down the equipment after use even though it said to do so. Breakfast was average, staff in area were on mobile phone and not paying any attention to the guests, juices were warm coolers didn't seem to either not work or not switched on. A real shame as it was for a special occasion and felt a little let down.
Nicola
Lưu trú 2 đêm vào Tháng 4, 2026






































