Khách sạn Basthorst

"Nothing"

"Lockerer Umgang, entspannter Check-Out."

"False Advertising & Terrible Service - Avoid if you need amenities! ​I booked this hotel specifically because the listing clearly stated they have a laundry room. However, upon arrival, the staff informed me that the laundry room is "for staff only" and not for guests. Their only "solution" was to suggest I travel to a third-party laundromat kilometers away—a 15-minute bus ride each way. This is completely unacceptable and ridiculous for a paying guest. ​Neither the hotel nor Expedia took...

"We will stay at this hotel again"

"Mooie omgeving en ligging van het hotel."

"So soll es sein"

"Fairly new establishment in a quiet neighborhood, by the water, and extremely close to tram/train station. Quite easy to navigate the city on feet. Rooms are clean, spacious, and beautifully furnished. Would stay here again the next visit in Hamburg."

"all the above is perfect specially the cousin stuff.thank you for your hospitality .see next time."

"Schöner Aufenthalt im Holiday Inn! Gerne wieder!"

"Sehr zuvorkommendes Personal und das Preis-Leistungsverhältnis war sehr gut."

"Sehr ungewöhnlichea Konzept, hervorragend umgesetzt. Mein Einzelzimmer war klein aber vollkommen ausreichend für eine Person. Alles sehr sauber und gepflegt und das Personal immer ansprechbar und zuvorkommend."

"They need to clean the carpets. The breakfast is well worth the extra fee. The staff are very friendly. I do recommend this hotel. The price is good, and we have enjoyed our stay."

"Breakfast is zero"

"Toller Empfang, Sauberes Zimmer, Frühstück top => immer wieder"

"Sehr freundliches und hilfreiches Personal."

"Helpful professional staff. Easy check in. Clean well appointed room. Great breakfast. Great that parking is next door and accessible from the hotel."

"Excellent location for many of Hamburg’s attractions. We had a room with kitchen and washing facilities - everything was efficient. Front desk staff were friendly and helpful."