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"Clean room, great shower, amazing view and lovely staff"

"This was our first time at the hotel , and it was been wonderful. The sea view just amazing , the hotel is spotless and staff friendly and helpful . Can’t wait to return . "

"Fantastic location, very friendly staff, super comfy bed, rooms clean and modern, beautiful view of sea! Cannot complain about anything and will ge back very soon! "

"Was great would stay again"

"Good size room with comfortable beds. Has tv, free wifi and free safe in room. Decent wardrobe and storage. Good bathroom, clean and tidy with wc, basin and walkin shower. Friendly and helpful reception staff, which is 24hr. No tea/coffee facilities in room, but if you ask when checking in they can provide you with a kettle and mugs, although there is a hot drinks vending machine in reception. Ideally located in Old Town, opposite the beach."

"Very nice "

"Power in bedroom cut out, spent an hour trying to get it back on, female receptionist was not helpful just said she'd tell the cleaner, appeared to find it amusing, this spoilt the overall stay. Poor customer service. Property in need of TLC but the breakfast was good, plenty of options. Close to strip."

"Second visit will definitely stay again beautiful hotel "

"Hard mattress one side and soft mattress the other side. A bit noisy from street. Breakfast was not high quality. Staff were excellent very friendly. Location great for Benidorm Palace. "