Search Hotels Near Berenice Beach Club, Aqaba

"This place is absolutely disgusting. We booked 9 nights. This hotel is full of roaches!!!!! And they are really big…. To top it off the shower was broken upon arrival. Then the restroom door knob was broken. And we couldn’t even flush the toilet. We called them to fix or to switch us to a diffrent room. They declined and kind you they were at our hotel until 3 am to fix the restroom things and said we did the best we could. And as for the roaches. They said it comes with hotel we can’t do anything about it. But we can give you dinner buffet to make it up. But if you think about the breakfast buffet. It’s more of prison style breakfast. Meaning poor quality. And everything is covered in plastic and food just gets reused for next day. "

"Checking in was chaos, staff could not cope with amount of people. When we finally started the process of checking in the hotel telephone started to ring. The female member of staff immediately stopped serving us and answered the telephone despite the fact she was in the middle of serving us ! This is very bad manners to answer telephone whilst dealing with a customer who is currently being served at check in. The female member of staff forgot to give us our passports as she had put them next to her computer, so had to ask her for our passports."