4/10 - Kém
marisa
Đi theo nhóm
19/07/2025
Không thích: Nhân viên & dịch vụ
My friends and I stayed at both the Paris and Berlin location within the same week. Paris location was quite dirty, the sheets were not very well cleaned and the whole room was caked in dust, both the bunks at the Paris and Berlin location had gum stuck to it and the walls. All the shower heads were broken in the women’s bathrooms and the temperature was barely even lukewarm, we also noticed mold in the showers. There was chairs and a bench in the room all were broken and could not be used. The berlin location was a bit cleaner than Paris and the bathrooms provided what needed be, although didn’t have hooks to hang towels on. For the amount of money you have to pay for amenities at both locations, it seems as if all the money goes into keeping the bar open and not the uncleanliness of the place. The cleaners only came to change bedsheets did not even clean the floor or wipe down any surfaces. The previous person that had just checked out of our dorm had left some trash in the room. we expected the cleaners to take it, to our surprise we came back and the trash was still there. The whole hotel honestly feels like a summer camp for tweens/ teenagers. In both locations there were constant teenagers running around being rude and screaming during night hours. Staying at a hostel you expect there to be adults. If you are not fond of tweens/ teenagers I do not recommend this place. The staff at the Berlin location were not friendly not welcoming.
marisa
Lưu trú 4 đêm vào Tháng 7, 2025