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Hotel Cristal

4.0 star property
Golfers find their perfect round while spa-goers unwind in tranquility at this welcoming hotel where staff anticipate every need

Choose dates to view prices

Located in Osiedle Centrum, Best Western Hotel Cristal offers relaxation and recreation. Enjoy golf, spa treatments, or the gym. WiFi is available in all rooms, and the multilingual staff is ready to assist with any request.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is 1.860.330 ₫
2.009.157 ₫ total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room (Accessible)

Standard Twin Room (Accessible) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room (Accessible)

Highlights

Air conditioning
Heating
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Bidet
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Comfort Twin Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
2 bedrooms
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Located in Bialystok, Hotel Cristal is in the city centre. Bialystok Puppet Theater and Podlaska Opera and Orchestra are cultural highlights, and some of the area's attractions include Centrum Kultury Prawosławnej and Białystok Cultural Center. Looking to enjoy an event or a game while in town? See what's happening at Bialystok City Stadium or Rising Bialystok Track. Visit our Bialystok travel guide
Map
3 Lipowa Street, Bialystok, 20, 15-424

What's nearby

  • Gardens of the palace Branicki in Bialystok, Poland.
    Branicki Palace
    9 min walk - 0.8 km
  • Orthodox Church of the Holy Spirit
    3 min walk - 0.3 km
  • St Nicholas Greek Orthodox Church
    3 min walk - 0.3 km
  • Bialystok Puppet Theater
    5 min walk - 0.4 km
  • Podlaska Opera and Orchestra
    6 min walk - 0.6 km

Getting around

  • Bialystok Station
    19 min walk
  • Frederic Chopin Airport (WAW)
    153 min drive

Restaurants

  • The White Bear Coffee Liniarskiego
    2 min walk
  • Knay pub
    2 min walk
  • Bułka Z Masłem
    2 min walk
  • Bar Podlasiak
    3 min walk
  • Sherlock Holmes
    3 min walk

About this property

Hotel Cristal

Upscale hotel located in Osiedle Centrum
You can look forward to golfing on-site, a coffee shop/cafe and dry cleaning/laundry services at Hotel Cristal. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Be sure to enjoy a meal at Sala bankietowa, the on-site restaurant. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a gym and a hot tub.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • Multilingual staff, a 24-hour front desk and a lift
  • A vending machine, luggage storage and smoke-free property
Room features
All 88 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and bathrobes.
Other amenities include:
  • Bathrooms with showers and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Similar properties

Daily buffet breakfast (PLN 60 per person)
Hotel Opera
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.8 out of 10, Exceptional, 53 reviews
The price is 1.689.113 ₫
1.824.267 ₫ total
includes taxes & fees
22 Mar - 23 Mar
Hotel Opera
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Street parking available
  • Uncovered parking on site (PLN 70 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 75 to 75 for adults and PLN 37.50 to 75 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sala bankietowa

Things to do

  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • High-pile carpet in room
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1953
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 78 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 to 75 for adults and PLN 37.5 to 75 for children
  • Uncovered self-parking fee: PLN 70 per night
  • Pet fee: PLN 78 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Hotel Cristal Hotel Bialystok

Frequently asked questions

Is Hotel Cristal pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 78 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Cristal?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Cristal on 22 Mar 2026 start from 1.860.330 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cristal?

Self-parking is available for PLN 70 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Cristal?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cristal?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Cristal located?

Located in Osiedle Centrum, this hotel is steps away from St Nicholas Greek Orthodox Church, Centrum Kultury Prawosławnej and Podlasie Museum. Orthodox Church of the Holy Spirit and Bialystok Puppet Theater are also within 10 minutes. Bialystok Station is 19 minutes by foot.

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Reviews

Hotel Cristal Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 153 out of 271 reviews
Rating 8 - Good. 89 out of 271 reviews
Rating 6 - Okay. 20 out of 271 reviews
Rating 4 - Poor. 4 out of 271 reviews
Rating 2 - Terrible. 5 out of 271 reviews

Reviews

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent restaurant
Stayed 1 night in Jul 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent service
Stayed 1 night in May 2025

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, good situated, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Stayed 1 night in Jan 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very conveniently located property. We used the parking lot in the back for about $15 which made it easy and worth it. They have a nice jacuzzi spa area downstairs to use. Room was pretty spacious. Blackout blinds could have blacked out more. Only woken up twice, at 2 and 4 by drunk people outside but it was a weekend.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Stayed 1 night in Jul 2024

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Location, professional staff, great food and pleasant sleep
Stayed 3 nights in Feb 2026

8/10 Good

Falak

Liked: Property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2025

10/10 Excellent

Nadzeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2022

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience
Stayed 1 night in Sep 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position in the old town. The spa facilities and small gym were very good. Staff were courteous and helpful. We didn’t eat at the hotel but I’m sure we wouldn’t have been disappointed. The room was a good size and comfortable. We would definitely stay at this hotel again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Walentyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great płace to stay if you want to explore Bialystok. It is located in a very central location. Close to Branicki Palace and lots, and lots of restaurants. My room was spacious and bright with a very comfortable bed. Hotel is new and clean. There is a parking for 40 zl a day. Excellent free spa with spacious two saunas, jacuzzi and a salt cave; very clean and quiet. We had great stay in this hotel.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel increased prices a lot and I had impression breakfast is lower quality than before…2-3 years ago.
Stayed 1 night in Feb 2023

4/10 Poor

Do Won

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice area in bialystok downtown and friendly staff but definitely not a 4 star quality, the washroom water pressure was really weak, i could barely shower.. and the hallway lights were broken so it was very dark, the unit is mostly carpet but it seemed very dirty.
Stayed 1 night in May 2025

10/10 Excellent

Dmitrij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top!!!
Stayed 1 night in May 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

6/10 Okay

Magdalena

Liked: Amenities
Ok standard på rommet , men veldig lytt og mye bråk fra en stor gjeste gruppe som gjorde oppholdet lite avslappende . Vennlig personale .
Stayed 2 nights in Nov 2025

2/10 Terrible

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grande spavento

Sono anni che vengo in questo hotel e mi sono sempre trovato bene. Purtroppo quest'ultima volta mi è successo un episodio veramente spiacevole. Durante la.notte un uomo dello staff dell hotel mi è entrato in stanza...potete immaginare lo spavento..lui ha farfugliato che doveva verificare qualcosa nella doccia, ha aperto il soffione e poi se ne è andato...e io ovviamente non ho piu dormito. Ho raccontato l'episodio al mattino al check out, si sono molto scusati..ma non hanno saputo darmi una spiegazione...
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service:)
Stayed 3 nights in Sep 2024

6/10 Okay

Sibilla

Nella media

L' hotel è datato, la pulizia della camera poteva essere migliore. L' insonorizzazione della stanza non delle migliori.
Stayed 1 night in Aug 2024

8/10 Good

Bjørn Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet var veldig sentralt i byen, kort avstander.
Stayed 2 nights in Aug 2024

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel en plein cœur de la vieille ville

Excellent hotel en plein cœur de la vieille ville. Un peu bruyant à cause de la circulation et des gens qui font la fête dans la rue, mais on peut toujours fermer les fenêtres. J'ai boycotté le petit-déjeuner dont le prix m'a paru excessif.
Stayed 3 nights in Jul 2024