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"Friendly staff, great location, fresh clean sheets. Only recommendation is to update the carpet in the rooms but looks like they are working on upgrades. "

"Great location and super nice staff"

"Beyond words "

"We enjoyed this beautiful hotel! The staff was very professional and helpful. Our room was a corner on the 6th floor so, though it was beautiful we heard the traffic below and the train that went through the Convention center across the street."

"Absolutely LOVED this hotel! It was gorgeous. The staff was incredible and the breakfast was delicious! "

"The charm of the hotel architecturally is its strong suit and being close and walkable to downtown - unfortunately that’s where the positive review ends. The elevator was not working and it was a tough walking to the second floor - was staying 5 nights and a first floor room was never available. The room was clean but the bathroom a wreak - no toilet paper holder - it looked as if it had been ripped from wall - no place to hang towels and the plastic shower curtain kept falling down as the spring rod seemed gone. The heat and air was temperamental. No refrigeration so had to keep filling my cooler with ice. And this was not hotels fault but the building of the new civic center directly across the street meant every morning at 630am construction noise even on SAT. "

"Staff was very helpful and courteous. "

"Had to pay extra $q12 for parking which was a bit of a surprise but not a huge deal. Overall was a great location and we enjoyed our stay. "

"This hotel was so peaceful and quiet. Our rooms were clean and the front desk attendants were very helpful and kind. "