Khách sạn Arrowhead Villas , Lake Arrowhead

"The rooms are clean the staff is friendly the only big thing was the BED BUGS !!! the first night i didn’t think it was true about the reviews because of how clean it looked but the second night we all woke up super itchy and my husband my 2 kids & I had bites all over unfortunately we couldn’t cancel the remaining nights due to them keeping the full amount we had already paid but if you can get a better hotel spend that extra money & due so I don’t think I would stay here again"

"This hotel is located in an almost industrial setting. It’s at the junction of an interstate and a busy highway. There’s also rail traffic nearby. Noisy. The parking area borders a dirt lot that semi-trucks use to make u-turns. There’s also some type of public utilities structure in the parking area. The lobby is extremely sparse and not too welcoming. The manager was curt. Our 2nd floor room was above the office and under a tall (two story) covered entrance that was brightly illuminated which...

"The room was clean and most of the staff was very nice. The person that checked me in was very kind. However, there were cockroaches all over the property, inside and out. I was visiting with my boyfriend and some of his colleagues had bedbugs in their rooms. While washing clothes, someone had an issue with the large washing machine, and they had to physically remove all of their clothes from the machine that made the floor sopping wet. They did have a male staff. Member come in and assess the...

"The staff was helpful and friendly. Easy and free self parking with plenty of spaces to park. The location was close to shopping and restaurants. Liked having the free breakfast and coffee and tea available throughout the day."

"Bugs inside room! Alive!"

"Everything was amazing , from service to clean rooms , also I forgot my bag and when I back after 3hrs and they were so kind to look for it and return it , definitely will be staying here"

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"Room was nice and clean"

"Everything was well maintained"

"Excellent staff! Was surprised there was no mini fridge & no sitting accommodations in the room as the room was very small. There was sitting outside on the balcony."

"No good, no comfortable "