Khách sạn Lake Arrowhead

"The apartment we selected and paid for was unavailable upon our arrival. Instead, we were offered a larger unit without air conditioning. Although it had a fan, the temperature remained around 85°F throughout the night, making it impossible to sleep comfortably. In addition, the unit was extremely dirty. The windows were filthy, the sink was not clean, and we found ants and spiders inside the apartment. The overall condition made the property appear abandoned and poorly maintained. We left the...

"Best in lake arrowhead"

"Upon driving into the property, we were greeted by Diane, who is one of the nicest host we ever met! She showed us where to park first, and our cabin, so that my husband can get the kids and our 2 dogs settled while I properly checked in. The property is very clean and serene, with amazing walking trials for our fur babies. The cabins were cozy and having a microwave and fridge was a plus! We were only there for 1 day; but already plan on coming back to this hidden gem to stay longer! 4 mins...

"Great stay in arrowhead! Cozy and up to date. Room was clean. Parking is tight but it’s a great stay! :)"

"The room smelled terrible like it hadn’t been rented in years. The room had a very small AC window unit which only went up to 78 and the room was hot, muggy and stuffy. The air even with the ceiling fan didn’t circulate well at all. Also the jetted tub was in the same area as the kitchen. The star ratings and photos were so inaccurate I just couldn’t believe it. I never had this experience before. But I would never go back there nor recommend this property. Expedia was able to give us half of...

"The rooms were clean and comfortable. The air conditioner was a bit noisy, but it’s a convenient location."

"Bugs inside room! Alive!"

"The rooms are clean the staff is friendly the only big thing was the BED BUGS !!! the first night i didn’t think it was true about the reviews because of how clean it looked but the second night we all woke up super itchy and my husband my 2 kids & I had bites all over unfortunately we couldn’t cancel the remaining nights due to them keeping the full amount we had already paid but if you can get a better hotel spend that extra money & due so I don’t think I would stay here again"

"First of all staff was excellent. I loved this property because they are so relaxed about dogs and having the lake in the ducks just made our dogs have the time of their lives."

"Price was amazing, wonderful and very spacious. I loved the shower! And huge Tv ! I would definitely recommend this hotel."

"The room was clean and most of the staff was very nice. The person that checked me in was very kind. However, there were cockroaches all over the property, inside and out. I was visiting with my boyfriend and some of his colleagues had bedbugs in their rooms. While washing clothes, someone had an issue with the large washing machine, and they had to physically remove all of their clothes from the machine that made the floor sopping wet. They did have a male staff. Member come in and assess the...