Khách sạn Big Ridge

"Staff was excellent"

"The room needs maintenance. The mattresses are old and saggy. We did not sleep well at all. The windows could not be opened ( broken) to get fresh air. The room was hot and stuffy. The air conditioner vents were filthy and when we turned on the fan the air coming out smelled musty. We were disappointed."

"There was a big fly in the room. Cloud could not take it out during the whole stay."

"This motel needs new beds and the floors need a good mopping the staff is friendly the parking does not match the numbered rooms."

"Check in was fast. They changed to a water view room for me the next day. Room was clean & cleaning lady Priyanka was very friendly ＆ helpful. Air conditioning is cool enough for hot summer days！ Restaurant staff were nice though you may need to remind them your breakfast should be hot（sometimes came a bit cold）. So far happy with my stay ＆ the location is great！"

"Nice laundry facilities"

"Very nice and clean hotel. No complaints!"

"Staff is a very nice lady"

"North Star was so beautiful . We had an ocean view room which was amazing ( thank you Mrs MacDonald for the upgrade) . All the staff were awesome especially Colin and Justin who own this wonderful resort. All the staff never stopped seeing that everyone was well looked after. Hope one day to go back for longer, already miss the place."

"We stayed one night on June 18th, 2026 and were quite happy with the hotel overall. The two receptionists were very pleasant and helpful. The room was spacious with two queen beds; the bathroom was clean but the shower head was very difficult to adjust and we ended up with water on the floor (we cleaned it up!). The carpet, unfortunately, was not in good shape and had stains and ripples in it. Probably time to replace it. The breakfast was very good with bacon, omelettes, waffle maker, oatmeal...

"Room was very spacious and had pretty harbour views. We had supper and breakfast in the lobby restaurant. Both were quite good. Would stay here again."

"staff and parking were great"

"Like living in a Jane Austen novel- Victorian house and decor is amazing! The breakfasts are plentiful and delicious! Highly recommended."

"The owner\hostess was rude and obsequious. She has a footwear issue…..and offered used slippers as an alternative. The physical plant was fine. This is not a hotel….it is her and her yapping dogs home. I don’t pay $300 for a lecture."