Khách sạn Big Springs

"Nice clean hotel with truck parking."

"Nice place"

"Great stay just would really like my 75$ hold money back by now it’s been 5 days dang it "

"The room was full of stains, had a dingy look and a musty odor. Thankfully we arrived very late and left very early. The only plus, a decent breakfast with a wonderful employee handling it."

"The breakfast was average. The front desk staff were helpful. The location is good near the university."

"It was all great! Hot tub was perfect too!"

"The hotel is going through renovations so the lobby area was a little disorganized with building materials around and also in the parking lot. Room was fantastic and has been upgraded and well designed. No carpet a very big +. All the staff were very pleasant and professional. I would most definitely stay there again and recommend to others."

"Pool is not able to be used. Breakfast was very limited and bedding was not good. Seen a cockroach also"

"The staff were friendly. The rooms were decent. Breakfast was great. You're given 2 free drink vouchers for the bar! The was unexpectedly nice."

"Our refrigerator had leftover food "

"The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would...

"My credit card was charged despite prepaying. In reviewing the folio emailed to me after checkout, they charged taxes which were already paid and documented as such on my initial booking receipt. There were no incidentals charged to the room, just a billing error on their part. When I contacted the property to resolve the overpayment/double charge, I was told they had a new system and the issue would need to be escalated to the manager. There has been no contact from manager Kay to resolve the...

"I've stayed in this hotel many times over the years. The night I checked in, at 10pm, for my pre-paid 4 night stay I somehow had misplaced my credit card during the trip from Dallas to be used for "incidentals" and didn't have it with me. Granted, I stayed there 10 days before and am a Gold Member with Choice Awards. The individual manning the desk wouldn't let me check in without the card. Regardless of any of my credentials, history and pre-payment status. She said there were "rules" that had...

"Yes, breakfast good, staff great, parking good "

"Good stay! Clean room. Helpful staff."

"Yes "

"The ac was strong. But being next to a busy road with door and windows leaking light that at no point left the room what i would consider dark. The front desk was helpful for replacing the towels and such, however the apparent lack of and noise isoation is a negative. Every step or thought of out upstairs neighbors sounded like a horde of wild animals(assuming they weren't just rowdy) and the beds weird thin metal frame thing made my movements echo as the metal flexed."

"We liked the cleanliness, the breakfast was quite good and the hosts were most pleasant"

"I didn't even get to stay there and I told Expedia one of my money back because I got there early and they let me check in early and when the manager came in at 11:00 I got to straighten out with her but then that owner come in and she was super rude and at 9:00 when I come back from the grocery store she told me I couldn't get a room key and I needed to pay for another day and called the Topeka Police and the escorted me off the property Total disappointment still waiting on my refund from...