Khách sạn Birtley

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"Absolutely excellent from check in to check out. Spotlessly clean, lunch very good, breakfast superb, best we've had in years. Everything thought off & a comfy bed. Staff were wonderful, helpful & very friendly. Great value for money too. Would highly recommend & can't wait to stop again. "

"I booked a superior room which was very comfortable and clean. We overlooked the river and had a double aspect room (317). Staff were all very friendly and went out of their way to see that we were happy."

"Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will...

"The team had just moved in that week, no central heating available but they sorted oil filled heaters and they were great. Missed breakfast so can’t comment on that. Nice location. "

"Awesome stay at the cottage, perfect for our family with small kids. Pub food was delicious and easy drive to things to do"

"Very friendly staff and great location for the airport "

"Big room, great staff"

"Hotel was very clean. We didn’t use any facilities or any of the restaurants, but very convenient. Close to the metro centre too."

"The room was great, but the breakfast…at 9am.we had to ask for more eggs, for hot water cylinder to be refilled, we had to tip up the orange juice bottle because it was nearly empty and the breakfast plates were red hot but there was no serviettes. It sounds a bit petty but for £17.95 it matters."

"Room was spotlessly clean and very spacious. Large,modern bathroom with both bathtub and walk in shower. Food was excellent and staff extremely helpful and friendly. Hotel is in a great location in town centre."

"Amazing"

"The check in was fast and friendly, the room is lovely, with a nice view. There was quite a lot of noise from the street below early in the morning and the church bells were regular throughout the night. The breakfast was a good amount but lukewarm spolt the vibe. The price we paid , i think was high for this standard."