Search Hotels Near Biscuit Factory, Newcastle-upon-Tyne

"Staff are super friendly and welcoming! Hotel room itself is run down which is unfortunate. Headboard off the bed scratched very badly, bathroom bathtub was rusted as was the toilet. Also very odd no toilet brush to clean the toilet after you use it.. The bed was in terrible condition with extreme squeaking and not sturdy whatsoever. Pillows themselves were over used and filled with stains, thank god for the actual bedding being clean. Location is nice by the water, parking is fairly priced but way too small for the capacity of the hotel. "

"Thank you Amber and Michael, very friendly and helpful over and above."

"The hotel was really close to the theatre we were at which was great and close to the shops. The room was clean and tidy but the air conditioning did not work and was blowing out hot air instead! The breakfast was continental only and a little disappointing. "

"Lovely spacious room, comfy bed, great shower, fully equipped mini kitchen and everything immaculately clean. The reception staff were extremely welcoming and friendly."

"Great location by the River Tyne, perfect for a stroll. Near lovely restaurants and bars."

"Excellent hotel and a great location. "

"Good stay overall. Great location for the city centre and close to everything. Nice room and helpful staff. Good breakfast too. My only issue was with the noise coming from the fuse box inside the room when trying to sleep. It was humming loudly constantly and was quite disruptive at times. I realised too late that to stop the humming I had to take the room card out of the power slot by the door. "

"Our room was spotless , staff were all lovely but above all the bed was soooo comfy . Mandy "

"Great hotel staff amazing 👍"