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"Staff was quick to address issue with broken toilet handle. Room was clean and very spacious! Breakfast had plenty of variety and was tasty. View of the river was beautiful. "

"Loved the classical style of this fine Victorian era hotel. We enjoyed the en suite room with a very comfortable bed and fantastic view of the castle and river. The photographs of people and days long gone that lined the hallways and stairways were very interesting indeed and definitely added to the essence of the hotel. Staff were great, very helpful and friendly. Lots to like at this well located hotel. Definitely would recommend for a comfortable stay in Inverness."

"Excellent location , lovely staff, but a bit noisy at night , and shower water a bit small , the room is a bit cold too. "

"Staff really welcoming!"

"Good"

"The best hotel on our Scottish travels. Room was spacious, clean and comfortable. My wife who is not very mobile found movement around the hotel excellent for her needs and staff helped in ensuring diable parking available Dinner and breakfast service and food choices also excellent."

"ongoing work at lounge reception area , work on all bedrooms and upstairs seemed to have been completed "

"All good."

"Stayed for 4 days and lift was out of order whole time. Man behind bar took several attempts to serve a decent pint. Room was clean , staff pleasant "