"If you're looking for a hotel that combines outdated rooms, incompetent staff, and absolutely zero regard for its guests, congratulations—you've found it.
I stayed here for five days while working in Grand Junction, and I honestly can't think of a single thing I'd recommend about this place. The rooms were tired, worn out, and featured an air conditioner that looked like it survived the Nixon administration. Comfort was clearly not a priority.
The staff somehow managed to be the worst part of the experience. Customer service appeared to be a completely foreign concept. Upon check-in, I specifically requested a late checkout and explained my work schedule. I was led to believe it would be accommodated. Apparently that conversation meant absolutely nothing.
On checkout day, while I was at work, they forced my son out of the room and made him sit outside for nearly three hours until I could return. No concern, no flexibility, no effort to help—just "not our problem." Any hotel that thinks that's an acceptable way to treat guests shouldn't be in the hospitality business.
I've stayed in roadside motels that offered better service, cleaner rooms, and more professionalism. The only thing this hotel consistently delivered was disappointment.
Do yourself a favor: spend your money somewhere else. Literally anywhere else."
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