Khách sạn Black River Falls

"Great stay . Nice rooms very clean and free breakfast"

"Loved everything very helpful.Staff and their breakfast is amazing"

"Very"

"Location good. Quiet. Friendly staff"

"Loved the dog park. Was great to have a bar on the premises and a wonderful bartender. Our room was clean and appeared to have new carpet and bed. We had to hold the handle down for a few seconds to flush the toilet. The shower drain was plugged and should be cleaned out. Overall, was a great place to stay and we will come again."

"Beautiful hotel, great breakfast, zero complaints!"

"Convenient location"

"good place, rooms could use a little TLC, overall it was ok"

"Understaffed, pool closed, hallways needed vacuuming , elevator door noisy, breakfast average. Room was good sized, not crowded, location was convenient, staff very nice and helpful."

"Room very dirty!! Not vacuumed and hair on the floor in the bathroom. I noticed a couple other travelers leaving because it was so dirty"

"The pictures of this place very deceiving got there was very disappointing the place was very ran down the room was so small the outside was very run down . The first day the breakfast was good the next day 7:30 no one was taking care of the food it was empty!! And the carpet in the room spelled and was wet. The first thing when I walked into the lobby though was this doesn’t look like the picture 😢😢we made the bed of what we had 😢😢"

"While checking in, the front desk associate did not seem to understand how to use the computer which led to a very long check in. The hot tub and pool were not functioning and was not stated on their website. Breakfast was being closed 30 minutes before end time as we were coming for it and it was all picked over with not much left. Parts of the hall way smelled of weed. Very disappointing experience and will not go back."

"The staff was very nice. The place was not very clean and the breakfast was quite mediocre."

"Rooms were clean and beds were comfortable. Ordered breakfast took a half hour, it was cold. Mini golf course was full of weeds. I felt like buying some round up and treat the weeds myself."

"A nice clean and comfortable place for a quick overnight stay."

"Easy in and out for a work trip, staff was nice and helpful"

"Our first stay at this location. The staff interaction was excellent. David was very professional and assisted us with great customer service. We could tell he had a very challenging customer on the phone and was staying calm and answered her questions in a pleasant and professional way. Our room was ok. I found the ADA features frustrating as a non ADA user. There was plenty of room for two hooks on the bathroom door, but all heights were lowered for ADA. Our towels touched the floor,...

"The workers are super helpful and kind."

"Clean hotel with friendly staff."