Khách sạn Blackdown

"Parking and check in were easy. We had to request a hair dryer and when that finally arrived we had noticed there was no tv remote control. So had to ask for that as well. The curtains were broken and hanging off the track in several places. The pipes made a squealing noise when the shower was turned on. Also the duvet was stained with red/brown spots (I believe it was laundered), I would expect housekeeping to notice this and discard the bedding with stains. The staff were very friendly and...

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Had a grew overnight stay. The amenities in the room were great. Very comfortable, they thought of everything. Lots of parts are newly renovated and well cared for. The staff were really kind, friendly and helpful. Would definitely recommend "

"I had no breakfast but liked the car park "

"Brief and comfortable stay"

"Easy to park, helpful staff, easy access to the pub next door for dinner. Recommend for a good value overnight stay."

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"Weren't to a local wedding, needed a room and bed for the night. The hotel was great with a night porter and a decent bed. Breakfast the next morning was first class."

"Breakfast very good"

"Excey"

"We had a really lovely stay at this hotel. From the moment we arrived, the staff were incredibly friendly and attentive, always happy to help and made us feel genuinely welcome. The room was comfortable, spotless, and wonderfully quiet—perfect for a relaxing night’s sleep. It’s clear that a lot of care goes into creating a peaceful and enjoyable environment for guests. Overall, a very nice stay, and I wouldn’t hesitate to return. Highly recommended! "

"Property very tired . Staff were friendly and very pleasant. Spa area not dirty but felt grubby . "

"Dinner was great 😊 "

"Don’t know"

"Large, clean & comfortable bed. Breakfast in Sky bar, 5th floor exceptional. With an amazing view. Visited, casino, cinema & Spa during a two day stay. Excellent location from Birmingham airport, 5mins in taxi. Nice selection of shops & 18 restaurants to choose from. Would highly recommend. Staff great too. "

"We had a lovely evening spent at the Stratford manor hotel. The property is located amidst the beautiful countryside of Stratford city. The staff were welcoming and friendly. The room was spacious and comfortable. Would definitely recommend. "