Search Hotels Near Bon Secours DePaul Medical Center, Norfolk

"This hotel has lots of positives – and a few negatives. On the positive side, it’s a very convenient location right on the ODU campus. The staff is, mostly, very sweet and helpful. They try to quickly honor requests for stuff like more toilet paper or a repair to a clogged sink. Housekeeping is every other day, which is fine. The first time, whoever did the room did a fabulous job: everything was tidy and sparkling. The next time it was disappointing: there were fresh towels but no restocked toilet paper or toiletries, surfaces weren’t wiped down, and the bed wasn’t even made! To me, the bed being made is standard for a chain hotel, so I was surprised. The inconsistency made me wonder about the quality of the training for the housekeeping staff. The oddest thing about this hotel is that the label “Suites” doesn’t really fit. Something like “Semi-Suites” would be more fitting. Unlike any other chain hotel I’ve ever stayed in with “Suites” in the name, the little kitchen area isn’t stocked at all. No tableware, cutlery, paper towels, sponge, dish soap. Instead, it basically has the stuff almost all chain hotel rooms have: a little fridge, a little microwave, and a little coffeemaker. Overall, I’d say if you’re not concerned about having a usable kitchen area, this is a pretty nice hotel to stay in. It’s clean, comfortable and has a relaxed, welcoming vibe. "

"Didn’t stay at the location "

"Wouldn’t recommend staying more than a night or two. Uncomfortable bed and not well cleaned bathrooms made me feel less than satisfied with my stay. Staff was still helpful though."

"The pool heat was broken. The hot tub had no water. 1 of 2 elevators broken. HVAC system was broken. The room was okay."

"Staff was excellent. Shuttle was very good. Everything was clean. Great place to stop!"

"The room price on your end wasn't the same as the one I agreed to, so the entire trip was a failure."

"Room was clean but property needs an upgrade. I was charged for something none of the staff could explain. "

"This hotel for the exorbitant price was dirty, poorly staffed, cheap room appointments, and bad poorly prepared food. I will never book this hotel again. "

"The suite was better than expected. It accommodated 6 of us comfortably. I opened the window for maybe an hour but we ended up getting a party of ants, so wouldn't recommend that if on the bottom floor. Our room didn't get cleaned, but we were able to ask for more towels. Location was perfect for us. I would book again for a short visit for sure."