Search Hotels Near Bordeaux Mountain Trail, St. John

"Check in was not welcoming or helpful. Tried to put us in a 3rd floor suite. I paid for a walk out lanai on the beach, on the first floor. Our room was very outdated, not very comfortable. Bathtub jet’s didnt work. Also, bath water was brown/taupe color… Soo disgusting. Some staff at restaurant were not personable, or couldn’t multi task orders. Beach was beautiful and so was the ocean. Food & drinks at restaurants were delicious."

"Staff is super helpful food was great. Taxis are expensive plan to pay for those $9 a person. Overall resort was great."

"First, the pictures of the resort are definitely not accurate. The only thing that is great about this resort is the room we stay in. They didn’t tell us they had an elevator until the last day. The place looks like a motel six and it’s not near anything without taking a taxi. Now the taxis cost an arm and a leg. They charge by the person not group, and you have to wait for it to be called. The restaurant was ok but not the upscale you wanted. The pool was small and the jacuzzi was even smaller. When leaving my daughter’s notice they had been bitten and it came from the room. All on their legs around ankles. I would not stay in this resort/motel atmosphere again. If you are ever in St. Thomas make sure you get to airport early (3hours) to stand I. TSA line"

"Slow staff"

"Bugs everywhere termites eating furniture our entire stay Window busted in the Room Shower drain is a hazard sharp metal How this hotel rates 8,6 is a disgrace to this agency and no other complaints I find that shocking "

"I absolutely loved my stay at the Pink Palm. The staff was friendly and my room & balcony provided the perfect space to recenter during my solo trip."

"Imaculate property, central to down town."

"The staff was incredibly friendly and helpful. The hotel is slightly out of the way, and parking can be a challenge, but the front desk was great at ordering taxis whenever needed"

"My stay at this property was ultimately disappointing, especially considering the high price. While the grounds were well kept and clearly cared for, many other aspects of the experience fell short. Service The staff were consistently rather rude, which set a negative tone from the start. Interactions felt dismissive instead of welcoming. Food & Dining The food was mediocre at best, and the menu was extremely limited. Breakfast was only served 2 out of the 5 days that we were on property. This was frustrating and inconvenient. Facilities The pool clearly needed cleaning and updating. It didn’t feel inviting or well maintained a separate children’s area would be a great upgrade. Rooms & Property Condition The property itself shows its age. While the rooms have been somewhat updated, the overall feel is still dated and doesn’t match the price point. Value For what we received, the stay felt very expensive. The quality simply didn’t align with the cost. Positive Note The one standout was the well‑kept grounds, which were pleasant and nicely maintained. "