Search Hotels Near Botanical Gardens of Acapulco, Acapulco

"Me gustaria que colocaran mas estaciones de agua para bañar cuando regresas de la playa"

"Extremely disappointing experience from start to finish. This resort advertises itself as “all-inclusive,” but it absolutely did not feel that way. One of the bars refused to serve us because it was a “pay only” bar, and we even had to pay extra for canned beers. The resort was overcrowded, making everything feel stressful instead of relaxing. There were constantly long lines just to get drinks, and service overall was terrible. Servers NEVER approached us at the pool, and on our last day we couldn’t even get proper service at the restaurant because staff never came to our table. The employees were generally unfriendly, dismissive, and unaccommodating throughout the trip. Front desk had as attitude as soon as we checked in. Arrived in the morning and they stated anything before check in time would be out of pocket. 0 accommodation except for the pool which was SO packed we didn’t get in. The AC barely worked in the rooms, some of the cups we were served in were dirty, and food options were very limited. Overall, this was not the relaxing vacation experience we expected. Poor customer service, hidden extra costs, and lack of attention to guests made this a resort I would never return to or recommend."

"Great view"

"Exceptional experience. The staff was outstanding, the food was incredible, and everything was spotless. Beautiful atmosphere, every detail felt elevated. The comfort of my bed was the icing on the cake. Highly recommend."

"Asta mis tenia me robaron y los de mi novia"

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"The property is poorly advertised and very difficult to locate, as it’s inside a residential area with no signs on the road. Even our taxi driver struggled to find it. It’s also not accessible for people with mobility issues, as there are many steps."

"The hotel is beautiful and has a privileged view and location, unfortunately the hotel is a little bit run down, service is good as the staff is very friendly but it feels like they are missing more staff and sometimes things take to long to arrive. The only real issue I had was the food, the quality was terrible and taste was subpar. I had to return a ceviche trio because the fish was completely off, dry and smelly. On my last day I had the sopes with cecina and immediately had an upset stomach. Dinner at the star restaurant was far below my expectations also for a “renowned chef menu” "

"Rooms were clean and the staff was courteous; privacy and safety are a plus. "