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"Great customer service and beautiful location!"

"Beautiful property, excellent customer service. Great breakfast. Upon checking in we were upgraded at no cost to a bigger room. The manager gave us 10% discount to the Term Spa. The restaurant on the property is out of this world! "

"Fabulous"

"nice clean, wood-scented room"

"All the photos on Expedia look super modern yet our room looked like the 1960's. Staff very rude and did not speak very much english until we got upset then it was perfect. On the website they talk about a hottub and sauna yet it was an extra charge. We stayed 1 night of a 4 night stay then we decided to leave knowing we would not get a refund. In our 16 days in Italy for the Olympics this was the only bad place we stayed."

"Room was spotless. Basic in terms of fittings & furnishing but comfortable. Amazing pizzas downstairs. Very accommodating staff, they stayed up late to check us in when our arrival was delayed. Just be aware that not only is the restaurant closed on Monday nights, nobody from the staff is on site at all! We got snacks & wine on our way back from our day out, planning to eat in our room, and we couldn't even get glasses etc as the whole place was locked up when we got back at 8pm (rooms are accessed via a back door). Just need to know & plan for that. Otherwise we had a good stay. Omar kindly gave us a packed breakfast for our early morning departure."

"Everything "

"Great location, friendly staff"

"Absolutely wonderful and gorgeous spot to stay. The family is so kind and helpful. Also the food is to die for! "