Search Hotels Near Briarwood Mall, Ann Arbor

"I booked this hotel three months in advance for my EMBA graduation and reserved above a base-level room, expecting a comfortable and quiet stay consistent with the hotel’s 4-star positioning. Unfortunately, the experience has been disappointing. Despite the advance booking and room category, we were placed directly next to the elevator during an extremely busy week. The walls are paper thin, and we can hear hallway conversations almost as clearly as if guests were inside our room. This has made it difficult to relax and enjoy what was supposed to be a special graduation stay. The room itself also fell short of expectations. The bathroom is quite small, and there is no coffee maker in the room, which was surprising for a hotel at this level. Some of the hotel’s shared spaces also feel dated, including the restaurant, which added to the sense that the property did not fully match its 4-star positioning. Guest services were kind and professional, but due to occupancy, they understandably were not able to do much. Moving rooms at this point would be too much of a hassle, so we are making the best of it. Still, given the occasion, the reservation, and the hotel’s rating, I expected a much better experience. I hope that this feedback reaches hotel leadership, as the room placement, lack of soundproofing, small bathroom, missing in-room amenities, and dated public spaces made the stay feel well below what was advertised."

"Great value. Newly renovated. Clean, quiet, safe."

"Very welcoming staff"

"Breakfast was not that great. Potatoes were dry and eggs were not scrambled well. "

"The weatherstripping around the door was missing so there was a draft. Room was otherwise fine."

"Staff knocked on door slightly after 8am and wanted to know when we were checking out. Check out was 11am so why wake us up?? "

"Nice dependable place. Undergoing some renovations while I was there. I would stay again after those are completed "

"Toilet, shower and air conditioning system need upgrade. Very old toilet needs to be replaced. shower head gave weak water Stream and water not hot. Weak air conditioner and occasionally made loud noises. Staff should not have given that room to me or others in the future."

"It had a nice selection for breakfast, but would've been nice to have more warm food options."